PRIVACY POLICY
How Warehouse OS collects, uses, protects, and stores information.
This Privacy Policy describes how we handle information when you visit our website, register for Warehouse OS, or operate the product in a hosted environment.
1. Information We Collect
We collect account information such as email address, authentication data, organization details, and support communications.
We also process operational content that you choose to store in the product, such as warehouse records, products, contacts, and transactional logs.
2. How We Use Information
- Provide, secure, and improve the service.
- Authenticate users and manage subscriptions or billing events.
- Respond to support requests and service notices.
- Investigate fraud, abuse, or platform misuse.
3. Legal Bases And Disclosure
We use information where needed to perform our contract with you, comply with law, protect legitimate business interests, or based on consent where required.
We may share information with hosting providers, payment processors, analytics or security vendors, and legal authorities when required.
4. Retention
We retain account and operational data for as long as your account remains active and for a reasonable period afterward for backups, legal compliance, fraud prevention, and dispute handling.
5. Security
We use commercially reasonable technical and organizational measures to protect information, but no storage or transmission method is completely risk-free.
6. Cross-Border Processing
Your information may be processed in countries other than your own when our providers or infrastructure operate there. We take reasonable steps to protect data in those transfers.
7. Your Choices
- Request access, correction, or deletion where applicable law grants those rights.
- Update account details inside the product where those controls are available.
- Contact us to ask about retention, data portability, or billing-related personal data.
8. Cookies And Diagnostics
We may use cookies or similar technologies for session continuity, authentication, localization, and platform diagnostics.